Terms and Condition

Effective Date: 20/10/2024

At Nairatix, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our website www.nairatix.com and services. By accessing our platform, you agree to the practices described below.

1. Information We Collect

When you use Nairatix, we may collect the following types of information:

a. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Payment Information (processed securely via third-party gateways)

  • Event Preferences

b. Non-Personal Information

  • Browser type

  • IP address

  • Device type

  • Website usage patterns (via cookies)

2. How We Use Your Information

We use your information for the following purposes:

  • To process ticket purchases and send order confirmations

  • To contact you about your events or account

  • To improve our platform experience and services

  • To provide customer support and resolve issues

  • To notify you about changes to our services or policies

3. Data Sharing Policy

We do not sell, rent, or share your personal data with third parties.
All information collected is used solely for the purposes of processing transactions, managing your account, and enhancing your experience on Nairatix.

4. Cookies

We use cookies to enhance user experience, remember your preferences, and analyze site traffic. You can manage cookie preferences via your browser settings.

5. Third-Party Services

While we do not share your data, our site may use third-party services (e.g., payment processors like Paystack, Flutterwave, or Stripe) that may collect and use your information according to their own privacy policies. We advise reviewing their terms before completing any transaction.

6. Security

We take your privacy seriously and use industry-standard encryption and secure server technologies to protect your personal data from unauthorized access or disclosure.

7. Your Rights

You have the right to:

  • Access and review your personal data

  • Request corrections or deletions

  • Opt out of non-essential communications at any time

To make a request, email us at support@nairatix.com.

8. Children’s Privacy

Nairatix is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date at the top. Your continued use of the platform signifies your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:

📧 support@nairatix.com
📍 35 Ademola Adetokunbo Crescent, wuse 2, Abuja.

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